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Return Policy

One (1) Year Limited Warranty – Worldwide

 

WARRANTY COVERAGE

Scandinavian Airguns warranty obligations are limited to the terms set forth below: Scandinavian Airguns (hereinafter referred to as “SA”), as defined below, warrants this SA-branded product against defects in materials and workmanship under normal use for a period of ONE (1) YEAR from the date of retail purchase by the original end-user purchaser (“Warranty Period”). If a product defect arises and a valid claim is received within the Warranty Period, at its option, SA will either (1) repair the hardware defect at no charge, using new or refurbished replacement parts, or (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product. SA may request that you replace defective parts with new or refurbished user-installable parts that SA provides in fulfilment of its warranty obligation. A replacement product or part, including a user-installable part that has been installed in accordance with instructions provided by SA, assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes SA’s property. Parts provided by SA in fulfilment of its warranty obligation must be used in products for which warranty service is claimed. When a refund is given, the product for which the refund is provided must be returned to SA if requested and becomes SA’s property.

 

EXCLUSIONS AND LIMITATIONS

This Limited Warranty applies only to products manufactured by or for SA that can be identified by the “SA” trade mark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-SA hardware products or any software, even if packaged or sold with SA products. Manufacturers, suppliers or publishers, other than SA, may provide their own warranties to the end user purchaser, but SA, in so far as permitted by law, provides their products “as is”.

 

Surface scores and scratches caused by using the product and damage to the screws due mishandling is not covered under this Limited Warranty.

 

SA does not warrant that the operation of the product will be uninterrupted or error-free. SA is not responsible for damage arising from failure to follow instructions relating to the product’s use.

 

This warranty does not apply: (a) to damage caused by use with non-SA products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the product outside the permitted or intended uses described by SA; (d) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of SA or an SA Authorised Service Provider; (e) to a product or part that has been modified to significantly alter functionality or capability without the written permission of SA; (f) to consumable parts, such as batteries and pellets, unless damage has occurred due to a defect in materials or workmanship; or (g) if any SA serial number has been removed or defaced.

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY APPLICABLE LAW, SA SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF SA CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY SA IN ITS SOLE DISCRETION. No SA reseller, agent, or employee is authorised to make any modification, extension or addition to this warranty.

 

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, SA IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS. SA DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF THE PROGRAMS OR DATA.

 

CONSUMER PROTECTION LAWS

FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. Some countries, states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by country, state or province.

 

This Limited Warranty is governed by and construed under the laws of the country in which the product purchase took place. SA, the warrantor under this Limited Warranty, is identified at the end of this document according to the country or region in which the product purchase took place.

 

OBTAINING WARRANTY SERVICE

Please access and review the online help resources referred to in the documentation accompanying this hardware product before requesting warranty service. If the product is still not functioning properly after making use of these resources, please contact the SA representatives on our website or an SA Authorised Service Provider. An SA representative or SA Authorised Service Provider will help determine whether your product requires service and, if it does, will inform you how SA will provide it. SA or its SA Authorised Service Providers will provide warranty service on products that are tendered or presented for service during the Warranty Period, as permitted by law. If the product is portable, meaning that it can operate independently without a power cord, you may obtain warranty service worldwide. However, service will be limited to the options available in the country where service is requested. If the product is not portable, warranty service may be restricted to the country where the product is purchased. Service options, parts availability and response times will vary according to country. You may be responsible for shipping and handling charges if the product cannot be serviced in the country it is in. In accordance with applicable law, SA may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. Please refer to the accompanying documentation for more details on this and other matters on obtaining warranty service.

 

Scandinavian Airguns | Ranhammarsvägen 20 | 168 67 Bromma Sweden Tel: +46 (0)8 406 11 90

Scandinavian Airguns
Ranhammarsvägen 20
168 67 Bromma Sweden
Tel: +46 (0)8 406 11 90

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